Useful links to great information
SORTED
Sorted offers New Zealanders free, impartial information & calculators to help manage money throughout life. Read our guides or use free online tools.
TE ARA AHUNGA ORA RETIREMENT COMMISSION
Empowering the people of Aotearoa on their journeys to a better retirement.
THE INSURANCE COUNCIL OF NEW ZEALAND (ICNZ)
The Insurance Council of New Zealand (ICNZ) is a representative body established in 1895 to represent fire and general insurance companies.
FINTECH NZ
Funded by members we bring together the community of providers, innovators, investor groups, regulators, educators and people who care about financial technology innovation and adoption
THE ACC
The Accident Compensation Corporation (ACC) began in 1974 and has continued to evolve ever since. We help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
UNITE AGAINST COVID
Keep up to date with Aotearoa New Zealand’s response to COVID-19.
Complaints
If you have a complaint about your insurance policy or any advice you receive, first take your complaint to the insurance company, bank or financial adviser that provided the policy or advice. You can find details about our members and links to their websites here.
Insurance companies, banks and financial advisers are required by the Financial Service Providers (Registration and Dispute Resolution) Act to belong to a dispute resolution scheme. If your complaint is not resolved to your satisfaction, you can take your complaint to the dispute resolution scheme.
There are a number of dispute resolution schemes and the company or adviser will tell you which scheme they belong to.